Fierce competition in the postal industry forces organizations to commit to their public service obligation. The use of innovations like identification technologies increases transparency and attributes to visible leadership. To keep the mail flow accurate and efficient, the mobile operators need to keep the promise of fast deliveries. Internal mail flows at distribution centers are already automated on a large scale. Automation can easily be expanded to the field distribution, adding an increase in profitability.
“Innovation and automation can be that simple!”
For the postal industry, Opticon developed barcode companion scanners. After years, these devices still prove to be a successful tool. The Opticon data collectors are ideal for on-route tracking and well known for their compactness and ergonomic design.
Now, the product range especially suitable for the postal industry has grown to a complete range of products consisting of advanced companion scanners (real-time), GPS devices and smartphones.
The Opticon devices keep the work force in touch with the office and the enterprise systems. The field personnel can operate the devices without training as the look-and-feel is familiar to every day used consumer products.
Opticon offers modern solutions, which can facilitate user tasks during any activity in the field. Mobile solutions keep the field workforce completely on the move whilst still being connected to the enterprise database. The field service engineers can look up, add, delete and edit the status of multiple activities or just report it, all depending on the needs of tracing the mail flow. Communicating field data to the enterprise database can be realized by infrastructures like GSM, GPRS, EDGE, Bluetooth, Wi-Fi and GPS. Operators and their deliveries can therefore be traced at any locations, which can quickly be made visible to the customer.
With real-time locating solutions, the response time between the movement of the goods and the information supply in the system is clearly reduced to a minimum. The change in status and the moment of mutation in the administration come really close together and improve reliability and accuracy of routing data. The system can accurately report the time of completion with the proof of delivery.
Mobile technologies enable the process to be coordinated from one central point leaving out paperwork and delays. Mobile tracking and tracing provides real-time and if needed cross-border information, thus accurate traceability of goods, making postal authorities reliable and leading service providers.
Despite the value of operations at local post offices, many of these operations have been moved to service points in retail shops. These smaller counters are flexible and easily adaptable, providing a wide variety of services; making postal operations efficient and productive again.
The move from post offices to retail shop locations lead to an increasing demand for smaller, more appropriate and flexible systems for data capturing. The staff at the retail counters needs to be able to provide detailed processing data to customers. The adoption of barcode based solutions enforces the efficiency and productivity in process automation. Identifying tracking numbers of mail pieces at the postal office counter provides track and trace information for both the transporters and the receiver.
Versatile enterprise activities such as stock inventories, pricing and financial transaction reports can be arranged electronically. Eliminating manual processes by scanning barcodes works more efficient and saves time.
Track & Trace is the commonly used name for tracking items via standardized reference numbers or dedicated barcodes. Barcodes, attached on mail and parcels enable complete traceability of the products. Here, the Opticon mobile devices with integrated scanners show their added value. Allowing fast and effective barcode data capture is the key to using the already available data on the postal label and shows information concerning the quality, cost and time frame of the activity.
Opticon barcode companion scanners are lightweight, have a high scan rate and all scanned data of the entire day is collected on the memory, enabling to use the devices all day long.
"With Opticon solutions the barcode identifiers on postal items are scanned in a fraction of a second, reducing paperwork and increasing traceability."
The latest development involves the worldwide Global Positioning System (GPS) allowing workforces to easily find their destination or even more important - to connect the business application data to the absolute GPS times and real-world coordinates. The key benefit of GPS integrated in Opticon devices is that operators can also record their geographical location apart from other registrations and scanned data.
Due to the good cooperation with Opticon, we managed to deliver an outstanding solution for mobile ordering applications. We combined Opticon's innovative hardware platform with Sensational's Software design expertise to offer our customers the complete package.
Opticon’s ESL solution changes our prices in minutes; it reduced our manual process drastically.
The Opticon UK-team is a very enthusiastic team to work with, and their level of professionalism exceed my expectations.A pleasure to deal with, every time!
Partnering with Opticon for over 20 years, proving to be a reliable business partner. Opticon has a wide range of top quality products to complement many of our solutions. With a fresh approach to AutoID, constantly evolving to create new opportunities. All backed up by outstanding tech support, enabling us to keep customers happy and business growing.
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